We regularly receive feedback from our client base. Here are some more recent excerpts:
"The Transcriptionz team are great to work with and responsive to the changing requirements of our department. When we have any operational issues, the Transcriptionz team communicates in a timely manner and we work together to resolve them. The team are always open to improving existing systems and looking for ways to be more efficient."
Operations Manager, Health Information Management, 1000 bed hospital.
.... prompt turnaround with a high quality of typing. The Transcriptionz team is very responsive and professional at all times.
Team Leader, Medical Transcription Services, 500 bed hospital.
We were experiencing changes within our office and were unable to find a local experienced orthopaedic typist; however we had Transcriptionz recommended by a colleague.
Unfamiliar with the programme we were using in our practice, Rosemary and the Transcriptionz team began the process of working with our IT and support teams and were rapidly under way processing our dictation.
This transition has been made incredibly easy by all those associated with Transciptionz. They have become part of our daily office lives. "Our girls" not only transcribe our files but also listen to them. This means they have been able to help solve any issues and discrepancies that may otherwise be over looked.
The fact the transcriptionists are not in our office has not caused us any concerns at all. They are always contactable, which means we can easily discuss any issues that arise (fortunately these are few and far between which is largely due to their problem solving attitude).
Transcriptionz are a great bunch of people – the only thing you miss out on with utilizing Transciptionz services is the joint morning teas, otherwise it is seamless service that enhances our Practice. They have all been lovely to deal with.
Practice Manager, Orthopaedic Clinic.